Privacy Policy
At illiva, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.
Introduction
Last updated: March 15, 2025
This Privacy Policy explains how illiva ("we", "us", or "our") collects, uses, and protects your personal information when you use our AI-powered wellness platform and services. We are committed to ensuring that your privacy is protected and that your data is handled securely and ethically.
Information We Collect
Personal Information
- Name and contact information
- Account credentials
- Demographic information
- Payment information
Health and Wellness Data
- Physical activity data
- Sleep patterns
- Wellness goals and preferences
- Health metrics and progress data
Technical Data
- Device information
- Usage data and analytics
- IP address and location data
- Cookies and similar technologies
How We Use Your Information
- To provide personalized wellness recommendations
- To improve our AI algorithms and service quality
- To communicate with you about our services
- To ensure platform security and prevent fraud
- To comply with legal obligations
AI and Data Processing
Our AI systems process your wellness data to provide personalized insights and recommendations. This processing is done using advanced encryption and security measures. We do not share your individual data with third parties for marketing purposes.
Our AI models are trained on anonymized, aggregated data to ensure privacy while maintaining high accuracy in our wellness recommendations.
Data Security
We implement robust security measures to protect your data, including:
- End-to-end encryption for sensitive data
- Regular security audits and updates
- Strict access controls and authentication
- Secure data centers and backup systems
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Opt-out of data processing
- Export your data
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time through your account settings.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes and obtain consent where required.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Address: 123 Tech Avenue, Suite 100
San Francisco, CA 94105
United States